View some of my work samples
Not so corny story…
My passion for computers began in 1988 with a Tandy 2000 from RadioShack. By 1990, I had upgraded it to 256 colors and added a sound card—it was amazing at the time. I’ve worked in IT support since 1997 and transitioned to technology training in 2013. Since then, I’ve built deep expertise in adult learning, onboarding, and a wide range of tools including Microsoft Office, Acrobat, document management systems, legal software (like Litera), metadata cleaners, remote access, device management, and more across multiple business areas.
Primary Skill Set:
Led lively in-person classes, engaging webinars, and hands-on labs for everyone from nervous newbies to seasoned pros across the firm. Turned complex rollouts and onboarding into binge-worthy e-learning series—planning, scripting, and producing everything from start to finish. Wrote quick reference guides, newsletters, and eye-catching visuals that made tech less scary and more “aha!” Delivered warm, welcoming new hire trainings with handy cheat sheets and follow-up links so no one felt left behind. Passed out laptops and iPhones like holiday gifts (with setup included!), and wrangled personal devices into the firm’s MDM like a pro. Wrapped it all up with smart assessments to make sure the learning actually stuck.
Application Experience (more or less)
| Windows 10/11 | MS Outlook 365. | MS Word 365 | MS PowerPoint 365 |
| MS Excel 365 | Office365.com – Online versions of MS Office | iManage (Work 10) | NetDocuments (DMS) |
| Adobe Acrobat Pro | Microsoft Edge | Chrome River Expense/Invoice | Litera DocXtools |
| Service-Now ITSM | FileTrail (records management) | Litera Numbering | Payne Metadata/Metadact |
| Litera Contract Companion | Litera Compare | Intapp Time/Capture | Cisco Webex (PC and mobile) |
| MS Teams | OneDrive | Windows App (remote) | Zoom (PC and mobile) |
| Intune & Authenticator | iPhone MDM Comportal | Copilot | MimeCast/Kaspersky |
| Workday HR management | Camtasia | Snagit | SSO |
| Room Manager (EMS) | CompareRite | MS Vizio/Jigsaw | MS Project |
| Workshare Compare | SmartSheets | MS Access | OneNote |
| Google Chrome | MacPac(Word Templates) | SharePoint(Intranet) | CE Manager(LMS) |
| viDesktop (LMS) | LegalMind(LMS) | Workday Learning(LMS) | Aderant (time management software) |
| Adobe creative suite | Authentic8 Silo Personal Browser | Kofax | Fliplet |
| CopyTrak | Cisco Phones and Softphone | iAnnotate | SimplyFile |
| Citrix (remote access) | Canon Multifunction Printer/Copiers | Interaction Desktop/Web | Uniflow |
| Carpe Diem (Time entry) | Edocs | Secure Print |
| MS Word Styles/Outline Numbering/TOC Header/Footer/Page Numbering Track Changes/Comments/Compare Footnotes/EndNotes/Cross Referencing/TOA Plugins: Litera Compare, Innova Numbering, DocXtools, Contract Companion, Content Companion, Metadact. | MS Outlook Email, Calendar, Tasks DMS integration Rules, Quick Steps Event management, Scheduling Conditional formatting Searching, Views Signatures, OOO |
| MS Excel Sheet formatting and printing Sorting, filtering, conditional formatting Pivot Tables, subtotals, etc Formulas and Functions Charts and graphs | MS PowerPoint Templates, Slide Master Text alignment, overflow, etc Graphic and object alignment and order Tables, figures, charts and graphs, etc Animations and transitions |